SEA Orion Solar Inverter Fault & Error Messages
Operating Conditions
Message
Diagnosis and Solution
System Faults
Isolation failure
Isolation fault
View Diagnosis and Solution
There is an electrical fault between the PV panels or wiring and protective
earth, or the input surge suppression circuitry on the SPG-360-2K0-1 has
been damaged due to a lightning surge. This alarm will be displayed on initial
application of PV power. The inverter will not attempt to connect to the AC
mains grid until this fault is rectified.
GFCI active
Ground I Fault
View Diagnosis and Solution
There has been excessive leakage current from the PV array to the earth while
the inverter was generating power. The inverter has disconnected from the
grid due to this fault.
Grid failure
Grid Fault
View Diagnosis and Solution
The AC mains grid voltage or frequency is outside of limits (default 206V/264V,
49.25Hz/50.75Hz). The inverter has disconnected from the grid.
No utility
No utility
View Diagnosis and Solution
The AC mains grid is not available. There has been a mains power failure or the AC
mains grid has been turned off.
Input voltage too high
PV over voltage
View Diagnosis and Solution
The input voltage VPV is greater than 500V on one of the inputs.
Inverter Faults
Consistent Failure
Consistent Fault
View Diagnosis and Solution
The readings of the two internal microprocessors do not agree.
Temperature too high
Over Temperature
View Diagnosis and Solution
Internal temperature is excessive.
Output relay failure
Relay failure
View Diagnosis and Solution
One of the grid connection relays is faulty.
Output DC injection too high.
DC INJ High
View Diagnosis and Solution
The inverter is generating excessive DC current on the AC mains grid.
EEPROM problem
EEPROM Failure
View Diagnosis and Solution
The EEPROM memory inside the inverter has a data access problem
Communication failure between microprocessors
SCI Failure
View Diagnosis and Solution
The communications between the two microprocessors has failed.
DC bus voltage too high
High DC Bus
View Diagnosis and Solution
The internal DC bus voltage is higher than expected.
Here are the diagnoses and solutions to these faults:
Type
LCD Message
Diagnosis and Solution
System
Isolation Fault
View Diagnosis and Solution
- There is an electrical fault between the PV panels or wiring and protective earth or the input surge suppression circuitry on the SPG-360-2K0-1 has been damaged due to a lightning surge.
- Turn off the PV array main switch, the solar supply main switch and the AC isolation device (if present).
- Unplug the PV inputs from the inverter.
- Turn on the PV array main switch.
- Measure the following three voltages supplied by the PV array using a multimeter with a 10MΩ input resistance:
- PV+ to PV-
- PV+ to protective earth
- PV- to protective earth
- Confirm that b+c is much less than a.
- If b+c is approximately equal to a, there is an electrical fault in the array. Carefully inspect all PV panels and array wiring for damaged insulation.
- Temporarily connect a 1kΩ 10W resistor between + and – on each inverter input.
- With the 1kΩ resistors in 8 connected, check the DC resistances between each PV Wait until the voltages across these resistors are all less than 1V.
System
Ground I Fault
View Diagnosis and Solution
- There has been excessive leakage current from the PV array to the earth while the inverter was generating power. This fault can occur sometimes during heavy rainfall or if there is heavy condensation on the PV arrays, due to increased leakage currents between the arrays and earth via this water. If this is the case, once the array has dried off, the fault should clear.
- If there has not been any water on the PV array, there is an electrical fault between the PV panels or wiring and protective earth or the input surge suppression circuit on the SPG-360-2K0-1 has been damaged due to a lightning surge. Perform the tests in "Isolation Fault" above.
System
Grid Fault
View Diagnosis and Solution
- Wait for 5 minutes. If the grid returns to normal, the inverter will automatically restart.
- Measure the grid voltage and frequency and confirm that they are within the over/under voltage and over/under frequency limits for the inverter. The factory programmed limits are 264Vrms, 206Vrms, 50.75Hz and 49.25Hz respectively; however, the local utility may have required these to be changed at system commissioning
System
No utility
View Diagnosis and Solution
- The AC mains grid has been disconnected.
- Check that AC mains voltage is present at the main switchboard and the distribution board to which the SPG-360-2K0-1 is connected.
- Check that the solar supply main switch and AC isolation device (if present) are turned on.
- Check the connections to the inverter’s AC output cable.
System
PV over voltage
View Diagnosis and Solution
- Check that the PV input voltage is less than 500Vdc.
- If less than 500Vdc and the fault persists, contact SEA service.
Inverter Fault
Over temperature
View Diagnosis and Solution
- Check that the inverter heat sink is clean and free from debris.
- Reduce the ambient temperature by improving ventilation around the inverter.
- If the fault persists, contact SEA service.
Inverter Fault
GFCI Failure
View Diagnosis and Solution
- Turn off the PV array main switch, the solar supply main switch and the AC isolation device (if present).
- Leave these switches off for at least one hour.
- Turn the PV array main switch, the solar supply main switch and the AC isolation device (if present) back on. The fault should reset.
- If the fault persists, contact SEA service.
Inverter Fault
High DC Bus
View Diagnosis and Solution
- Check that the AC mains grid L (Active) and N (Neutral) leads have not been reversed.
- Turn off the PV array main switch, the solar supply main switch and the AC isolation device (if present).
- Leave these switches off for a few seconds.
- Turn the PV array main switch, the solar supply main switch and the AC isolation device (if present) back on. The fault should reset.
- If the fault persists, contact SEA service.
Inverter Fault
Consistent fault
Relay failure
DC INJ High
EEPROM Failure
SCI Failure
Low DC Bus
Ref 2.5V Fault
DC Sensor Fault
View Diagnosis and Solution
- Turn off the PV array main switch, the solar supply main switch and the AC isolation device (if present).
- Leave these switches off for a few seconds.
- Turn the PV array main switch, the solar supply main switch and the AC isolation device (if present) back on. The fault should reset.
- Turn the PV array main switch, the solar supply main switch and the AC isolation device (if present) back on. The fault should reset.
- If the fault persists, contact SEA service.